Please ensure Donations Coordinator is closed before continuing
If you are having trouble submitting a claim to HMRC or saving a backup file - the problem that you are having may be resolved by carrying out the following steps:
1. Open a command prompt in Windows with admin rights:
a. Windows Vista/7: Click start and type cmd in the search box above the start button, right click cmd.exe and select run as administrator
b. Windows 8: Similar to the above click start but then click the magnifying glass on the top left before typing cmd, then right click on the option labelled "Command prompt" and select run as administrator
c. Windows 10: The search box or button will be on the bottom left next to the start button, click the magnifying glass or directly type into the search box cmd and then right click cmd.exe and select run as administrator
2. Run the following command: cd [full path of installation the installation folder] (Default Location: C:\Data Developments\Donations7).
*If the program is installed on a server or network location instead use the command "pushd [full path of installation the installation folder]"
3. Then type the command: RegAsm ClaimsModule.dll /codebase (ensure you have a space between dll and /)
4. Press enter
After running the command you should receive something similar to the following image:
