Tip: There may be instances where a donor record is created in error.
The following steps will guide you through the process of deleting a donor record.
1. Navigate to https://www.mygiving.online/
2. Click "Admin"
3. Click "Utilities"
4. Click "Delete Donors"
5. You can either search for the donor or locate from the list
6. Click this checkbox.
7. Click "Delete"
8. Click the password field and enter your password.
9. Click "Ok"
10. Click "Yes"
11. The below message will appear to confirm the record has been deleted
