General

1046 Authentication Error
So what is Error 1046 Essentially this error from the HMRC system is reporting that the information you have submitted doesn’t match the information that ...
Tue, 2 Feb, 2021 at 4:26 PM
Linking MyGiving.Online to MyFundAccounting.Online
Start in MyGiving.Online Link your Email Click on your profile name next to the logout button Switch to the email account tab Enter the SMTP...
Thu, 1 Jul, 2021 at 10:23 AM
Thank You Letters
MyGiving.Online allows you to not only provide tax statements for some of your donors, but also to use the opportunity to offer your thanks and show your d...
Thu, 8 Jun, 2023 at 10:24 AM
Importing a Bank Statement (MyGiving)
You can use MyGiving.Online bank import facility to import transactions directly from a downloaded bank statement rather than entering all donations manual...
Thu, 29 Jun, 2023 at 11:37 AM
Using the offline reporting system – MyGiving.Offline
MyGiving.Offline is a desktop-based reporting module which can give you access to all the reports that were available in Donations co-ordinator while they a...
Tue, 26 Mar, 2024 at 10:39 AM
Updating the Authorised Official's details
When an Authorised Official has been appointed to manage your organisations donations their details will need to be entered in order to submit a claim to...
Fri, 14 Jun, 2024 at 3:36 PM
Adding envelope numbers to donor's records
1. Click "View and edit donors" 2. Locate the donor record you wish to update. 3. Click "Declaration, Defaults and Pledge&q...
Mon, 1 Jul, 2024 at 9:49 AM
Aggregated donations
Tip: You can 'Aggregate' (or add together) donations of £20 or less from different donors without having to submit all the donor details to the HMR...
Fri, 16 Aug, 2024 at 10:23 AM
Gift Aid Declarations
1. Navigate to https://www.mygiving.online/ 2. Click "Reports" 3. Click "Claims" 4. Click "Gift Aid Declarations"...
Fri, 16 Aug, 2024 at 12:40 PM
Smart Filter
Tip: Often, when utilising data within MyGiving.Online you may only need to work with a portion of the stored data. This is usually when running rep...
Fri, 16 Aug, 2024 at 2:46 PM