General
							        Tip: There may be instances where a donor record is created in error.  The following steps will guide you through the process of deleting a donor rec...
						  
						
						Fri, 30 Aug, 2024 at 12:34 PM
					
							  Tip: Occasionally, two donor records may be created for the same individual.  Follow the instructions below to merge these duplicate donor records.    1. N...
						  
						
						Fri, 30 Aug, 2024 at 12:38 PM
					
							  Tip: In certain situations, you may need to carry out a Dummy Claim to record donations as claimed without reporting this information to HMRC.  The followi...
						  
						
						Fri, 30 Aug, 2024 at  1:05 PM
					
							     Tip: When updates occur in MyGiving.Online, the details will be accessible in the change log.  You can find this by following the steps outlined below: ...
						  
						
						Fri, 30 Aug, 2024 at  1:15 PM
					
							     Tip: The following instructions will assist you in exporting a list of your donors.    1. Navigate to https://www.mygiving.online/    2. Click "Adm...
						  
						
						Fri, 30 Aug, 2024 at  3:50 PM
					
							     Tip: The following instructions will assist you in exporting a report of your donations.    1. Navigate to https://www.mygiving.online/    2. Click &quo...
						  
						
						Fri, 30 Aug, 2024 at  3:56 PM
					
							     The overview of Claims and Gifts Report provides a list of the gifts included within the claim filed with HMRC. This report is particularly useful if yo...
						  
						
						Mon, 2 Sep, 2024 at 12:38 PM
					
							        Tip: All Gift Aid declarations and records must be retained for six years after the conclusion of the accounting period to which they relate to.  The...
						  
						
						Mon, 2 Sep, 2024 at 12:50 PM
					
							     Tip: The following steps will assist you in correcting a GASDS Claim that has already been submitted to HMRC.    1. Navigate to https://www.mygiving.onl...
						  
						
						Mon, 2 Sep, 2024 at  1:24 PM
					
							     1. Navigate to https://www.mygiving.online/    2. Click "Donors"      3. Click "View and edit donors"      4. Click "Add New&qu...
						  
						
						Mon, 2 Sep, 2024 at  2:02 PM
					