General

Delete a Donor Record
Tip: There may be instances where a donor record is created in error. The following steps will guide you through the process of deleting a donor rec...
Fri, 30 Aug, 2024 at 12:34 PM
Merge Donor records
Tip: Occasionally, two donor records may be created for the same individual. Follow the instructions below to merge these duplicate donor records. 1. N...
Fri, 30 Aug, 2024 at 12:38 PM
Dummy Claim
Tip: In certain situations, you may need to carry out a Dummy Claim to record donations as claimed without reporting this information to HMRC. The followi...
Fri, 30 Aug, 2024 at 1:05 PM
How to View the Change Log
Tip: When updates occur in MyGiving.Online, the details will be accessible in the change log. You can find this by following the steps outlined below: ...
Fri, 30 Aug, 2024 at 1:15 PM
Export Donors
Tip: The following instructions will assist you in exporting a list of your donors. 1. Navigate to https://www.mygiving.online/ 2. Click "Adm...
Fri, 30 Aug, 2024 at 3:50 PM
Export Donations
Tip: The following instructions will assist you in exporting a report of your donations. 1. Navigate to https://www.mygiving.online/ 2. Click &quo...
Fri, 30 Aug, 2024 at 3:56 PM
Overview of Claims and Gifts
The overview of Claims and Gifts Report provides a list of the gifts included within the claim filed with HMRC. This report is particularly useful if yo...
Mon, 2 Sep, 2024 at 12:38 PM
Delete Old Data
Tip: All Gift Aid declarations and records must be retained for six years after the conclusion of the accounting period to which they relate to. The...
Mon, 2 Sep, 2024 at 12:50 PM
Correct a GASDS Over-claim
Tip: The following steps will assist you in correcting a GASDS Claim that has already been submitted to HMRC. 1. Navigate to https://www.mygiving.onl...
Mon, 2 Sep, 2024 at 1:24 PM
Create a New Donor Record
1. Navigate to https://www.mygiving.online/ 2. Click "Donors" 3. Click "View and edit donors" 4. Click "Add New&qu...
Mon, 2 Sep, 2024 at 2:02 PM