Tip: Occasionally, two donor records may be created for the same individual.
Follow the instructions below to merge these duplicate donor records.
1. Navigate to https://www.mygiving.online/
2. Click "Donors"
3. Click "Merge Donors"
4. Search the name of the Donor or locate from the Donor list
5. Next to the donor record you intend to merge, check the box.
6. Click "Select Merge To Donor" dropdown and select the donor record you wish to merge
7. Click "Merge"
8. Click "OK"
9. Once the records have merged you will see the below message
